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Businesses can benefit from Six Sigma, Lean Six Sigma, Lean Kaizen events, ISO, Malcolm Baldrige Award, Shingo Prize, etc. However, these problem-solving or assessment methodologies do not provide a business framework so that organizations can move toward achieving the three Rs of business; i.e., everybody doing the Right things and doing them Right at the Right time.

The problem-solving-methodologies of Six Sigma, Lean Six Sigma, and Lean Kaizen events can provide organizational-silo-benefits; however, organizations can be claiming that they saved 100 million dollars but nobody can find the money. Black Belts in Lean Six Sigma and Six Sigma deployments are to execute important business projects; however, often these projects are silo-based and do not benefit the business as a whole. ISO, Malcolm Baldrige Award, and Shingo Prize each provide techniques to view the organization as a whole; however, these methodologies do not prescriptively provide a framework for businesses to have long-lasting gains from the principles described in the application criteria.

Integrated Enterprise Excellence (IEE) is a business system that builds upon past-methodologies' strengths. IEE provides a long-lasting framework that can be used to incorporate the Malcolm Baldrige Award, Shingo Prize, and ISO criteria.

Written as a novel, Integrated Enterprise Excellence, Volume I The Basics, helps managers, leaders, practitioners, and others understand the basics of the Integrated Enterprise Excellence (IEE) system. It relates the story of four friends who share their experiences while playing golf. They see how they can improve their games in both business and golf using a system that goes beyond Lean Six Sigma and the Balanced Scorecard.

The IEE system is a set of management techniques that embeds best practices derived from the strengths of past systems - applying structured metrics and a no nonsense roadmap to initiate process improvement and achieve predictable and sustainable bottom-line benefits.

• Sales Rank: #1273334 in Books
• Brand: Brand: Bridgeway Books
• Published on: 2008-02-01
• Original language: English
• Number of items: 1
• Dimensions: .59" h x 6.34" w x 9.10" l, 1.10 pounds
• Binding: Hardcover
• 144 pages

Features

• Used Book in Good Condition

Review
An entertaining and effective story to help you comprehend and deploy IEE principles for the benefit of your strategic goals. --Andy Paquet, Retired MBB & Scientist, The Dow Chemical Company

Forrest's books are the industry standard for taking Six Sigma and Lean Six Sigma to the next level. --Bill Wiggenhorn, President, Motorola University (Retired)

Very well written, informative, clear and accessible. --Bob Ashenbrenner, Senior Computer Architect, Motion Computing

From the Author
The book, The Integrated Enterprise Excellence (IEE) System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement, introduced an organizational "Key to Winning in the 21st Century" strategy. IEE provides a roadmap for organizations to move toward achieving the three Rs of Business; i.e., everyone doing the Right things and doing them Right at the Right time.

Volume 1 of a three-volume series compares in novel format an IEE deployment to the programs of Lean, Lean Six Sigma, Total Quality Management (TQM), and the Balanced Scorecard. This comparison shows the benefits of the IEE over these traditional problem-solving-business and scorecard programs.

Described is an IEE Enterprise process Define-Measure-Analyze-Improve-Control (E-DMAIC) system, which helps avoid organizational sub-optimizations. The described IEE E-DMAIC system creates process improvement metrics needs that pull for the creation of process improvement projects, which follow a (project) P-DMAIC roadmap.

Volume 2 then describes the step-by-step execution of the E-DMAIC roadmap, while Volume 3 describes execution of the P-DMAIC roadmap.

From the Inside Flap
Integrated Enterprise Excellence (IEE) introduces a new organizational governance system that integrates analytics with innovation. The IEE system shows business leaders what to measure and report; when and how to report it; how to interpret and use the results to establish goals; how to orchestrate work activities; and how to develop strategies that are consistent with established goals. These strategies ultimately lead to specific projects that enhance organizational focus and success.

This volume presents an IEE onset story about four friends who share their experiences with improvement systems while playing golf. They learn how they can improve their games in both business and golf using IEE concepts, going beyond Lean Six Sigma and the Balanced Scorecard.

Most helpful customer reviews

2 of 2 people found the following review helpful.
Very good if you are a golfer, but tough if you are not. Buy it if you didn't undestand the black book (1st of the series)
By KAZANTZIS TRYFONAS
Due to the fact that I don't know how to play golf (nor its rules) it was difficult to follow that book. Fortunately much of it, is Golf free. I give 3/5 on this part.

If you read The IEE An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement (the black book) you could avoid this one since it repeats the same concepts in a different way.

There are however few application examples which give you an overview of what IEE & six sigma is all about. I give 5/5 on this part.

0 of 1 people found the following review helpful.
A clever use of the business narrative to provide valuable information and counsel
By Robert Morris
Actually, this is the second of a four-volume set of books written by Forrest Breyfogle III, with the first volume (The Integrated Enterprise Excellence System: An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement) providing an overview on the other three. What is identified as Volume I is the only one in which Breyfogle explains the basics of the Integrated Enterprise Excellence system (IEE) in the form of a 144-page novella. Briefly, the IEE system is set of management techniques that when effectively implemented improve an organization's measurement and improvement system so that there is an increase in predictable and sustainable bottom-line benefits. The IEE system embeds a set of best practices derived from the strengths of past systems--applying structured metrics and a no nonsense roadmap to initiate process improvement and achieve substantial benefits. IEE takes Lean Six Sigma and the Balanced Scorecard to the next level in the pursuit of enterprise excellence.

In two earlier works that I read and then reviewed, Implementing Six Sigma, Second Edition: Smarter Solutions Using Statistical Methods (2003) and Managing Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom-Line Success (2000) co-authored with James Cupello and Becki Meadows, Breyfogle indicates that he is a pragmatic optimist in that he is determined to know what does and does not work (also why and why not) but he also believes that all human initiatives can be improved. He seems driven to share everything he has learned with as many people as possible. In my opinion, that is why his explanations are so specific and so thorough as well as anchored in real-world situations. This book offers an excellent case in point. Breyfogle organizes his material with meticulous care within twelve chapters that function on two separate but related levels of development: four college classmates who now occupy important executive positions play a round of golf and share their thoughts about the parallels between improving one's game and improving one's business. He also includes a Glossary and References.

This is probably (and deliberately) the most accessible and most entertaining of the four volumes in the IEE series, in large measure because of its format as a business narrative. It has a cast of characters, a plot, emerging conflicts, unexpected developments, apparent resolution of at least some conflicts, and then Breyfogle's version of what in a play would be described as "falling action," when some degree of closure is achieved in the last chapter, "The 19th Hole." There can never be finality to simplification and improvement initiatves because they comprise a continuous process. Therefore, the nature and extent of relevance of Breyfogle's insights and counsel will have sustainable value as new applications of them are revealed.

Well-done!

0 of 1 people found the following review helpful.
Makes Lean Six Sigma easy to understand, good story!
By Issa Bass
"The Basics" is a novel about a group of golf buddies who are going through problems within the companies that they are managing and how they shared experiences on how using Six Sigma Lean has helped them get out of trouble. While not going into too much statistical details, the book also gives clear definitions of the tools used at each phase of a Six Sigma lean project. The allegorical explanation of DOE for instance makes it very simple for anyone to not understand its meaning but also to be able to think about situations where it can be employed.
The approach used by Breyfogle in that book reminds me of Goldratt's way of teaching a complex subjects through a story. It is very practical and easy to understand.

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Construction Management Fundamentals is intended as an introduction to both technical and business sides of construction, and is intended for use in an undergraduate Civil Engineering curriculum or for graduate courses in Construction Management. The text covers fundamentals of construction in a logical, simple, and concise format, and many examples reinforce construction and management concepts through applications, photographs, and illustrations derived from actual projects. Based upon professional practice, standard formats for analyzing common problems are presented and explained preparing students for fast-paced bid preparation.

The second edition of Construction Management Fundamentals includes coverage of the Construction Specifications Institute’s new MasterFormat 2004 edition, as well as a completely rewritten safety chapter incorporating the latest OSHA required safety practices and reporting practices. The book will help prepare the student who may take one or two courses in construction or the construction management professional.

• Sales Rank: #592622 in Books
• Published on: 2008-09-12
• Original language: English
• Number of items: 1
• Dimensions: 9.40" h x 1.40" w x 7.20" l, 2.70 pounds
• Binding: Hardcover
• 720 pages

About the Author
Cliff Schexnayder (Tempe, AZ) Eminent Scholar Emeritus at Del Webb School of Construction, Arizona State University.

Most helpful customer reviews

0 of 0 people found the following review helpful.
I recommended to all professionals in the construction industry and engineering ...
By Vazario
I recommend this book to all professionals in the construction industry and engineering students. It touches all the aspects of Project Management with concise information and examples. Naturally, expert may wish to have more information on single chapters/subjcts (i.e. Cost Estimates, Scheduling, etc.) but it is not in the scope of this book to give too details but a comprehensive overview of Project Management.
I found very useful the following parts:
- Cash Flow Analysis, p. 78 (there is a clear example to prepare project cash-flow);
- Construction Contract Administration, p. 272;
- Every chapter has its own bibliography and list of resources and website that is very useful if you wish to study the in more details the subject described there.
I found useless the following parts:
- Historical Perspective p. 1. The reading is cool, but irrelevant for Project Management;
- Safety p. 520 is too philosophical;
- Building Construction Methods p. 475 cover mainly small projects and not mega projects.

5 of 5 people found the following review helpful.
Excellent source reference
By Sidney J. Hymes
This book is an excellent text for teaching construction management fundamentals. I have used it in both undergraduate and graduate courses and my students have valued its purchase (if not the price of the purchase).

It is a good overview publication, reasonably easy to read with a balance between technical and explanatory discussions. The book presents the material logically and the information flows well from one topic to the next.

1 of 1 people found the following review helpful.
As advertised
By A. Assarpour
Does what it's supposed to.

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• Sales Rank: #2174880 in Books
• Published on: 2002-07-15
• Number of items: 2
• Binding: Hardcover

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By the 15th century BC the valley of Hwang Ho was dominated by a palace-based military caste which owed its supremacy to a monopoly of bronze-working techniques among a still mainly Stone Age population. To the Shang Dynasty, war was a means of legitimising the power of their new aristocracy. This fascinating volume by C. J. Peers covers the period of China's history from the first documented civilisation to the establishment of an enduring unified empire, examining the history, organisation, uniform and weapons of ancient Chinese armies.

• Sales Rank: #113238 in Books
• Published on: 1990-03-22
• Released on: 1990-03-22
• Original language: English
• Number of items: 1
• Dimensions: 9.84" h x .13" w x 7.25" l, .36 pounds
• Binding: Paperback
• 48 pages

From the Publisher
Packed with specially commissioned artwork, maps and diagrams, the Men-at-Arms series is an unrivalled illustrated reference on the history, organisation, uniforms and equipment of the world's military forces, past and present.

About the Author
An acknowledged expert on ancient Chinese armies, C J Peers has written several books for the Osprey Men-at-Arms series.

Most helpful customer reviews

7 of 8 people found the following review helpful.
A useful book
By Peter Gugerell
The Men-at-arms Series covers ancient and classical China in five books, all by Chris Peers who is very familiar with the subject. This is the first book of this series. The chapters: Chronology -- The Shang dynasty -- The Western Chou -- The Eastern Chou -- The 4th and 3rd centuries -- The Ch'in empire -- Tactical and strategic doctrine -- Ten decisive battles. The text is clearly written and informative, the drawings by Angus McBride are good, only the maps are a bit primitive and not very useful. The follow-up to this book is "Imperial Chinese Armies 200BC - 589AD" (MAA 284).

6 of 7 people found the following review helpful.
Bizarre reconstructions
By A Customer
The text by Chris Peers is OK. The bland artwork by McBride is pretty bizarre. The white tentlike hats reconstructed from pictorial representations of the Han period are wrong. They serve no practical function and only add to a woeful catalog of misinterpretations of Oriental representations by Occidental artists.

0 of 0 people found the following review helpful.
From the Shang Dynasty to a unified Ch'in Empire
By Anibal Madeira
A thousand years of history, of evolution in concepts of warfare, of tactical innovations and new weapons. A tough endeavor for Dr. Peers, particularly because westerners usually have few basic knowledge of the extremely interesting Chinese culture and history.

Divided by broad chronological periods (Shang, Western and Eastern Chou, 4th and 3rd century BC, the ch'in Empire) and concentrating on the main written and archeological sources, the reader will get an abstract on the main conflicts of those periods and the basic description of weapons and armies of the period. Short descriptions of 10 major engagements, tactical doctrine, sieges and fortifications and some particularities of several kingdoms military characteristics or personalities are also provided.

Some data will stand out: The use of bronze to make weapons even so late as the 3rd century BC, the early use of the crossbow and the inability of "barbarians" to replicate the trigger mechanism, the military literature, the human sacrifices and "hunting expeditions" popular in the Shang period, the chariot being used in the Han period although in the process of being replaced by cavalry. In so many ways they were more advanced then contemporary Romans and Greeks and in so many others they were so far from them.

Very good photos of artifacts from the British Museum (but the author could use more sources), and nice color plates (not the best) from Angus McBride. Maps provided for each period with political divisions and main cities (like a previous reviewer commented, they aren't great looking - this book was originally printed in 1990 and the maps reflect it very well - but they fulfill the role of providing the reader a geographical reference and political evolution of the several kingdoms).

See all 8 customer reviews...

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[M474.Ebook] Fee Download ピアノ曲集 坂本龍一 (楽譜), by Ryuichi Sakamoto, 坂本龍一

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• Sales Rank: #3019926 in Books
• Published on: 2015
• Binding: Sheet music
• 144 pages

Most helpful customer reviews

2 of 2 people found the following review helpful.
Just what I was looking for
By sakamoto
I was afraid I wouldn't get it before the long July 4 weekend.
Ordered on Jun 7th (Estimated delivery was Jul 3rd - 25th). They shipped it out Jun 9th and I got it Jun 19 (I'm in the US).
Nice quality paper. 60lb-80lb. matte paper for inserts and glossy chrome coated cover. Songs were arranged by others and not Maestro Sakamoto himself but a quick read thru it looked like the real deal to me. Looks like a compilation songs taken from different sources/books (which makes it even richer)
Intermediate to Advanced level. Even has chord symbols. I'd say yes!

1 of 1 people found the following review helpful.
like the 2013 version
By Marcus Toliver
Currently,
I am preparing for a recital and have not started sight reading from this score collection just yet, but this piano score collection, like the 2013 version, seems to be an exceptional compilation for any Sakamoto enthusiast. In my search, there were two piano score collections to choose from via Amazon.com and not knowing which one to choose, I purchased both. I am glad I did so, as each collection has something the other does not. For example, in comparing with the "Piano Solo Sakamoto Ryuichi Piano Collection (Piano Solo) [Sheet Music] [JAPANESE EDITION] [JE] sheet music - 2013" version, this version does NOT have "The End of Asia," which until my purchase of the other version, I did not realize that there was an arrangement prepared for it. However, this version includes "Tibetan Dance," "Reversing," and "A Flower Is Not A Flower." "Reversing" is an underrated gem. The major favorites are here as well, such as "Tong Poo," "Thousand Knives," and "Merry Christmas, Mr. Lawrence," just to name a few. The arrangements in this collection seem more approachable (less intimidating) and "cleaner" as well, with more English print overall...

0 of 0 people found the following review helpful.
Sakamoto FTW
By Frank
If you're a Ryuichi Sakamoto fan and you want to learn his music, this is one of the best piano books to buy because it has majority of his greatest hits. His piano sheets is challenging but it is also very enjoyable to learn and play!

See all 3 customer reviews...

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[K778.Ebook] Free PDF Apprentice in Death, by J.D. Robb

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Lieutenant Eve Dallas returns in a fast-paced new novel from #1 New York Times bestselling author J. D. Robb.
 
Nature versus nurture...
 
The shots came quickly, silently, and with deadly accuracy. Within seconds, three people were dead at Central Park’s ice-skating rink. The victims: a talented young skater, a doctor, and a teacher. As random as random can be.

Eve Dallas has seen a lot of killers during her time with the NYPSD but never one like this. A review of the security videos reveals that the victims were killed with a tactical laser rifle fired by a sniper, who could have been miles away when the trigger was pulled. And though the list of locations where the shooter could have set up seems endless, the number of people with that particular skill set is finite: police, military, professional killer.

Eve’s husband, Roarke, has unlimited resources—and genius—at his disposal. And when his computer program leads Eve to the location of the sniper, she learns a shocking fact: There were two—one older, one younger. Someone is being trained by an expert in the science of killing, and they have an agenda. Central Park was just a warm-up. And as another sniper attack shakes the city to its core, Eve realizes that though we’re all shaped by the people around us, there are those who are just born evil...


From the Hardcover edition.

• Sales Rank: #267 in eBooks
• Published on: 2016-09-06
• Released on: 2016-09-06
• Format: Kindle eBook

Review
“Outstanding...Robb does her usual amazing job delivering not only a complex police procedural, but also exploring the factors that can lead to the development of a killer. No one does futuristic suspense better than Robb!”—RT Book Reviews (4 ½ stars, Top Pick)

Praise for the In Death series
 
“Robb is a virtuoso.”—Seattle Post-Intelligencer
 
“It’s Law & Order: SVU—in the future.”—Entertainment Weekly
 

About the Author
J. D. Robb is the pseudonym for the number one New York Times bestselling author of more than two hundred novels, including the futuristic suspense In Death series. There are more than five hundred million copies of the author’s books in print.

Excerpt. © Reprinted by permission. All rights reserved.
1

When Lieutenant Eve Dallas strode into the bullpen of Homicide after an annoying appearance in court, she wanted coffee. But Detective Jenkinson had obviously been lying in wait. He popped up from his desk, started toward her, leading with his obnoxious tie of the day.

“Are those frogs?” she demanded. “Why would you wear a tie with piss-yellow frogs jumping around on—Christ—puke-green lily pads?”

“Frogs are good luck. It’s feng shui or some shit. Anyways, the fresh meat you brought in took a pop in the eye from some chemi-head down on Avenue B. She and Uniform Carmichael hauled him and the dealer in. They’re in the tank. New girl’s in the break room with an ice patch. Figured you’d want to know.”

Fresh meat equaled the newly transferred Officer Shelby. “How’d she handle it?”

“Like a cop. She’s all right, LT.”

“Good to know.”

She really wanted coffee—and not crap break-room coffee, but the real coffee in her office AutoChef. But she’d brought Officer Shelby on board, and on her first full day she’d taken a fist in the eye.

So Eve, tall and lanky in her black leather coat, walked to the break room.

Inside, Shelby sat drinking crap coffee, squinting at her PPC while wearing a cold patch over her right eye. She started to get to her feet, but Eve gestured her down.

“How’s the eye, Officer?”

“My kid sister hits harder, Lieutenant.”

At Eve’s finger motion, Shelby lifted the patch.

The bloodshot white, the black and purple raying out from it had Eve nodding. “That’s a nice one. Stick with the patch awhile.”

“Yes, sir.”

“Good work.”

“Thank you, sir.”

On the way to her office, she stopped by Uniform Carmichael’s cube. “Run it through for me.”

“Detectives Carmichael and Santiago caught one down on Avenue B. We’re support, just crowd control. We spot the illegals deal going down, five feet away. Can’t just ignore it, but since we’ve got a body coming out, we’re just going to move them along. Dealer? He’s hands up, no problem. Chemi-head’s jonesing some, and he just punched her. Sucker punch, sir. She took him down, and fast, I’ll give her that. A little bit on the reckless side, maybe, but it’s her eye his fist punched. We hauled them both in, with assaulting an officer added to the doper.

“She can take a punch,” Uniform Carmichael added. “I’ll give her that, too.”

“Keep her tight for a few days, and let’s see how she rolls.”

Before somebody else wanted her for anything else, Eve cut straight through to her office. She programmed coffee, black, without bothering to take off her coat.

She stood by her skinny window drinking the coffee, her whiskey-­colored cop’s eyes scanning the street traffic below, the sky traffic above.

She had paperwork—there was always paperwork—and she’d get to it. But she had just closed an ugly case, and had spent the morning testifying over another ugly case. She supposed they were all ugly, but some twisted harder than others.

So she wanted a minute with her coffee and the city she’d sworn to protect and serve.

Maybe, if she was lucky, a quiet night would follow. Just her and Roarke, she thought. Some wine, some dinner, maybe a vid, some sex. When a murder cop ended up with a busy, billionaire businessman, quiet nights at home were like the biggest, shiniest prize in the box.

Thank God he wanted those quiet nights, too.

Maybe sometimes they did the fancy bits—it was part of the deal, part of the Marriage Rules in her book. And more than sometimes he worked with her over pizza in her home office. The reformed criminal with the mind of a cop? A hell of a tool.

So maybe a quiet night for both of them.

She set the coffee on her desk, took off her coat and tossed it over her deliberately uncomfortable visitor’s chair. Paperwork, she reminded herself, and started to rake her hand through her hair. Hit the snowflake hat she tried not to let embarrass her. After tossing that on top of the coat, she finger-combed her short, choppy cap of brown hair, sat.

“Computer,” she began, and her desk ’link sounded.

“Dallas.”

“Dispatch, Dallas, Lieutenant Eve.”

Even before the rest, she knew the shiny prize would have to stay in the box for a while.

With her partner, Eve walked from Sixth Avenue where she’d double-parked her DLE.

With a scarf of purple-and-green zigzags wrapped around her neck, Peabody clomped along the path, shooting unhappy looks at the snow blanketing everything else.

“I figured, hey, we’ll be in court, and we got temps in the forties, I can wear my cowgirl boots no problem. If we’ve got to go tramping through the snow—”

“It’s January. And what cop wears pink to a murder trial?”

“Reo had on red shoes,” Peabody pointed out, referring to the APA. “Red’s just dark pink when you think about it.”

When Eve thought about it, she wondered why the hell they were talking about footwear when they had three DBs on tap. “Suck it up.”

She flashed her badge when they came to the first police line, kept walking—ignored reporters who pushed against that line and shouted questions.

Somebody had their head on right, she decided, holding the media hounds back out of sight of the rink. That wouldn’t last, but it kept what was bound to be complicated a little simpler for the time being.

She spotted more than a dozen uniforms coming or going and at least fifty civilians. Raised voices, a few edged with hysteria, carried clearly.

“I thought we’d have more civilians, more witnesses.”

Eve kept scanning. “Bodies drop, people run. We probably lost half of them before the first-on-scene got here.” She shook her head. “Media doesn’t need to get within camera range. They’re going to have dozens of people sending them vids.”

Since nothing could be done about that, Eve set it aside, flashed through the next barricade.

As she did, a uniform peeled off, lumbered toward her. She recognized the thirty-plus-years vet, and knew the relative order established was due to his experience and no-bullshit style.

“Fericke.”

He gave her a nod. He had a dark bulldog face on a broad-chested bulldog body. And eyes of bitter chocolate-brown that had seen it all, and expected to see worse at any moment.

“Hell of a mess.”

“Run it through for me.”

“Got the first dispatch at ’round fifteen-twenty. I’m baby-walking a rook, and had him doing some foot patrol on Sixth, so we hotfooted it. Had him start a line back aways, keep people out. But Christ on a crutch, you can’t block the whole freaking park.”

“You’re first-on-scene.”

“Yeah. Nine-one-ones started pumping in and so did cops, but people were already running from the scene when I got here. Had to work with park security to hold what we could. Had some injuries. We got MTs in to treat the minors, but we had a kid, about six, broken leg. The way the wit reports shake out—once you cut through the crap—is the first vic collided with him and the kid’s parents, and the kid’s leg got broke in the fall. Got their contact info, and the hospital for you.”

“Peabody.”

“I’ll take that information, Officer.”

He reeled it off without pulling out his notebook.

“Sweepers aren’t going to be happy about the state of the crime scene. People all the fuck over it, and the bodies’ve been moved around. Had a medical on the ice, and a vet—an animal doc—and they worked on the vics, and the injured.

“First vic took it in the back. That’s the female out there, in red.” He turned, gestured with a lift of that bulldog chin. “Wit statements aren’t clear about which got hit second, but you got two males, one gut shot, one between the fucking eyes. Looks like a laser strike to me, LT, but I don’t wanna tell you your job. And you’re going to hear from some of these wits about knives and suspicious individuals, and the usual crap.”

You didn’t make lieutenant without wading through, and learning to cut through, the usual crap.

“All right. You got the doctors on tap?”

“Yeah. Got them inside the locker room, got another couple in there, too, who claim they were the first to reach one of the male vics. And the wife of one of the male vics. She’s firm he was the last hit, and I lean toward that.”

“Peabody, take them, and I’ll start on the bodies. I want the security discs, and I want them now.”

“They got them ready for you,” Fericke told her. “Ask for Spicher. He’s rink security, and not altogether a dickhead.”

“I’m on it.” Peabody headed off, careful to avoid the snow.

“Gonna want some grippers for your boots,” Fericke told Eve. “Pile of them up there. Hotshot murder cop face-planting on the ice wouldn’t inspire confidence.”

“Hold the line, Fericke.”

“It’s what we do.”

She walked around to the rink’s entrance, strapping on a pair of the toothy grips before opening her field kit and sealing her hands and boots.

“Hey! Hey! Are you in charge? Who’s in fucking charge?”

She glanced over, locking eyes with a red-faced man of about forty who was wearing a thick white sweater and black skin pants.

“I’m in charge.”

“You have no right to hold me! I have an appointment.”

“Mister . . .”

“Granger. Wayne Granger, and I know my rights!”

“Mr. Granger, do you see the three people lying on the rink?”

“Of course I see them.”

“Their rights trump yours.”

He shouted after her as she worked her way across the ice to the ­female victim, something about police states and lawsuits. Looking down at the girl in red—couldn’t have been more than twenty years old—Eve didn’t give him another thought.

Blood pooled under her, spreading more red on the ice. She lay on her side, and Eve could clearly see bloody marks where other skaters, and the medicals, had gone through.

Her eyes, a bright, summer blue already glazed with death, stared, and one hand lay, palm up, in her own blood.

No, Eve didn’t give Granger and his appointment another thought.

She crouched down, opening her field kit, and did her job.

She didn’t rise or turn when Peabody came out.

“Vic is Ellissa Wyman, age nineteen. Still lives with her parents and younger sister, Upper West. TOD, fifteen-fifteen. ME will determine COD, but I agree with Fericke. It looks like a laser strike.”

“The doctors—both of them—agree. And the vet? He was an Army corpsman, so he’s seen laser strikes. They didn’t do more than look at her—she was obviously gone. One tried working on the gut shot, and the other examined the head shot—but they were all gone. So they ­focused on the injured.”

Eve rose with a nod. “Security discs.”

“Right here.”

Eve plugged one of the discs into her own PPC, cued it to fifteen-­fourteen, and focused first on the girl in red.

“She’s good,” Peabody commented. “Her form, I mean. She’s building up some speed there, and—”

She broke off when the girl shot through the air, form gone, and collided with the young family.

Eve rewound it, backed up another minute, and now scanned the other skaters, the onlookers.

“People are giving her room,” Eve murmured, “some are watching her. I don’t see any weapons.”

She let it play through, watched the second victim jerk back, eyes widening, knees buckling.

Ran it back, noted the time. Ran it forward.

“Less than six seconds between strikes.”

People skated to the first vic and the family. Security came rushing out. And the couple skating—poorly—along the rail—slowed. The man glanced back. And the strike.

“Just over six seconds for the third. Three shots in roughly twelve seconds, three dead—center back, gut, forehead. That’s not luck. And none of those strikes came from the rink or around it. Tell Fericke, when he’s got all names and contacts, that anyone who has given a statement can go. Except for the medicals and the third vic’s wife.

“Get a full statement from all three of them, and contact whoever the vic’s wife wants. The female’s cleared for bagging, tagging, and transpo to the morgue. And we need park security feeds.”

“Which sector?”

“All of them.”

Leaving Peabody gaping, Eve crossed the ice to the second victim.

When she finished with the bodies, she went inside.

The two medicals sat together on a bench in a locker area, drinking coffee out of go-cups.

Eve nodded to the uniform, dismissing her, then sat on the bench across from them. “I’m Lieutenant Dallas. You’ve given statements to my partner, Detective Peabody.”

They both nodded, the one on the left—trim, close-shaven, mid-­thirties—nodded. “Nothing we could do for the three who were killed. By the time we got to them, they were gone.”

“Doctor?”

“Sorry. Dr. Lansing. I thought, I honestly thought the girl—the girl in the red suit—had just taken a bad spill. And the little boy, he was screaming. I was right there, that is, right behind them when it happened. So I tried to get to him, first. I started to move the girl, to get to the little boy, and realized she wasn’t hurt or unconscious. I heard Matt shouting for everyone to get off the ice, to get clear.”

“Matt.”

“That’s me. Matt Brolin. I saw the collision—saw that girl go into her turn for a jump, saw her propelled forward into the family. I was going to go help, then I saw the guy go down, saw him drop. Even then I didn’t put it together. But I saw the third one, I saw the strike, and I knew. I was a corpsman. Twenty-six years ago, but it doesn’t leave you. We were under attack, and I wanted people to get to cover.”

“You two know each other.”

“We do now,” Brolin said. “I knew the third guy was gone—hell of a sniper strike—but I tried to do what I could for the second one. He was still alive, Lieutenant. He looked at me. I remembered that look—and it’s a hard one to remember. He wasn’t going to make it, but you’ve got to do what you can do.”

“He shielded the guy with his own body,” Lansing put in. “People panicked, and I swear some would’ve skated right over that man, but Matt shielded him.”

“Jack had his hands full with the little boy, and the parents got banged around some, too. Right?”

“They didn’t have time to break their own fall,” Lansing explained. “The father’s got a mild concussion, the mother’s a sprained wrist. They’ll be all right. The boy, too, but he got the worst of it. Security had a first aid kit. I gave him a little something for the pain. The MTs were here inside of two minutes. You have to give them credit. I went to help Matt. And we had to try on the last one. But like Matt said, he was gone. Gone before he hit the ice.”

Most helpful customer reviews

54 of 58 people found the following review helpful.
I loved it!
By Linda Krause
I have been reading this series since the first book. Each new book adds more dimension to the characters! I love that Roarke used the pink/purple to get Eve to think about new options for her home workspace. Turned out they are now also redoing the bedroom to make it theirs instead of just his design. Eve fascinates me! Her descriptions of small children just make me laugh! Her serious creeped out feelings over dolls having a place to gather and plot was classic! It has been a joy to watch Eve open up and see how she has gathered more friends than she knows what to do with. Was so scared that something had happened to Sommerset at Madison Square. Eve got him to stand for the living while she stood for the dead. Not certain what either Roarke or Eve would do without Sommerset. The snark when she comes home and dumps her jacket at the bottom of the stairs is totally an expectation now! I had pre-ordered this book and started/finished it the day it arrived! I look forward to each book! Seeing the characters grow and change has been a joy! These characters are like family now.....snowflake hat, magic coat, missing gloves, candy stash, Roarke supplied coffee, playing with her new home workstation and all!!!!!!! Can not wait for the next book!

21 of 22 people found the following review helpful.
Truly Disappointing to an "In Death" Fan
By T. Kuhn
I've read every "In Death" book, and have loved reading each one. Typically I read the new releases in one sitting, I just can't wait to see what Dallas and the gang are up to. I look forward to creative villains and plot twists. I love getting to know the primary characters more. I've reread every book at least once, and enjoy them every time.

It truly pains me to say that it took me almost a week to finish this one. The plot was predictable and moved slow, the characters were flat, and aside from the introduction of a new character (which I assume we will hear more about i future books), there was no character development. The writing itself was good, and maybe if I had never read an In Death book I may have enjoyed this one more. I won't be re-reading this one.

48 of 50 people found the following review helpful.
Apprentice in Death
By Kimberly
It’s a race against time as Eve and her team track down a long-distance serial killer in Apprentice in Death. With no ties between the victims, no clues as to when or where the master-apprentice duo will strike next, and a vast number of potential targets in a city like New York, the tension is on high and Eve, Roarke, and company are running themselves ragged to take down the killer.

The In Death series can be generally divided between character-centric stories and case-centric ones. Apprentice in Death is the latter, but even though my preference is for books with character growth, I ended up loving this case. It was fascinating to watch the pieces of the puzzle come together, and the more layers that were revealed about the stone-cold killer’s character the more my interested was piqued. The sheer number of potential victims weighs on Eve and her team heavily, and it also added a tenseness to the tale that kept me turning the pages of the book late into the night. It’s a twisted tale, though not in the usual sense; the apprentice is somewhat reminiscent of an earlier In Death killer (and I can’t reveal which character or the book they’re from without spoiling this story). Equally appealing is watching how Eve’s mind works as she makes the connections that will lead her to master and apprentice. While a number of faces old and new (Roarke in particular) are invaluable to solving this case, it’s Eve and the unique way she thinks that is the most fascinating to me.

The In Death books can largely be read as standalones, and Apprentice in Death is no exception. That being said, if this is your first foray into the series the mystery will still be appealing, but the small, personal moments in the book might not hold the appeal they do to readers more invested in the characters. And fans of the series, fear not: there are enough personal moments in this book to satisfy and perhaps even tug on your heartstrings a bit. The further into the series we get, the fewer opportunities for big personal drama there are, and that’s ok. The bonds of love and friendship still shine and added to my investment in the tale. All in all, I loved Apprentice in Death and I cannot wait to see what J.D. Robb has in store for Eve and Roarke!

Kimberly
Review courtesy of Wit and Sin

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