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Mastering the Challenges of Leading Change: Inspire the People and Succeed Where Others Fail, by H. James Dallas
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Conquer the most daunting change initiative with the right people, tools, and strategies.
James Dallas' Mastering the Challenges of Leading Change is an informative, insightful guide to effectively leading the transition through change. While most change management books present case studies about what happened at other companies, this book is based on the author's own experiences managing over 10 transformational and turnaround initiatives, 15 acquisition integrations, and 5 operations/quality shared services centers of excellence. By relating personal lessons learned, how they were subsequently applied, and how you can benefit from them, this book provides a unique first-hand perspective on successful agents of change. You'll learn the qualities and skills required to usher in the new paradigm, and how to break a large initiative into manageable chunks that are more likely to proceed as planned. By crafting your strategy based on proven methods, you're far and away more likely to meet or even exceed your change objectives.
The majority of change initiatives fail because people mistakenly think that a change agent is the same as a project leader. They're not. This book shows you why, and how get the tools, strategies, and people you need at the helm of your initiative to come out the other side much stronger as an organization.
- Learn the critical skills required for effective change management
- Assess the difficulty and politics of a change initiative
- Choose the right people to help implement the change
- See past obstacles and lead effectively in a crisis
Change is occurring within and across all industries, countries, and organizations. They begin with the best of intentions, but most fail to meet their objectives. Don't let your organization be one of the failures. Mastering the Challenges of Leading Change shows you how to plan, lead, and manage a successful transition.
- Sales Rank: #420616 in Books
- Published on: 2015-09-28
- Original language: English
- Number of items: 1
- Dimensions: 9.30" h x .90" w x 6.40" l, .0 pounds
- Binding: Hardcover
- 224 pages
From the Inside Flap
If you've led projects, you know the three Ts of project management—tasks, timing, and technologies. But, when real change needs to occur to gain a competitive edge, the Ts aren't enough, which is why on average 75 percent of change initiatives fail. You can elevate your status and increase your value as a change leader by becoming an authority on the four Ps of change leadership explained in Mastering the Challenges of Leading Change.
Written by a change leader with an extensively triumphant track record that includes more than 10 transformational and turnaround initiatives, 20 acquisition integrations, five operations/quality shared services centers of excellence, and three innovation centers—this game-changing guide is conveniently organized around the four cornerstones of the author's personal approach to managing change: priorities, politics, people, and perseverance. With the casual forthrightness of a trusted mentor, he steps beyond one-dimensional analytics and demonstrates how engaging people, both inside and outside the company, produces the meaningful solutions leading to success. Spearheading change doesn't come from a formula; instead it emerges from relationships developed with honest communication and informed decision making. James Dallas demonstrates this through firsthand accounts of how he made it happen, repeatedly, in the field. A wealth of concrete best practices packaged in handy checklists will let you apply your knowledge easily and begin mastering the art of:
- Gathering data with an innovative method that leads to greater, more reliable insight
- Picking the core team and prioritizing tasks to move forward quickly
- Delivering the best message, including words to avoid at all costs
- Overcoming resistance to change with proven techniques
- Building trust among your teams
- Managing the group dynamics that can poison your best plans
- Fixing what breaks along the way for continued improvement
Change is essential for a business to sustain growth regardless of industry, country, or organizational structure, but it cannot come from external goals. While the most important takeaways include how to identify and enable the people capable of driving change, by the end, you'll see that Mastering the Challenges of Leading Change starts with a change in yourself to discover why you do it.
From the Back Cover
Conquer every change initiative by inspiring the right people with the best strategies and tools
Mastering the Challenges of Leading Change provides managers with an informative, insightful guide to leading a transition through change effectively. This motivating guidebook shows you why change agents aren't the same as project leaders, and how to get the tools, strategies, and people you need at the helm of your initiative to build a much stronger, more effective organization.
This practical guide gives you hands-on learning experience by sharing the author's firsthand experiences – some at Fortune 500 companies – formulating and implementing the set of philosophies and practices that became the ultimate approach to leading transitions that gained him broad recognition in the industry. From modeling your own strategy based on his proven methods, to executing an initiative in manageable parts, to ushering in the new paradigm—this complete road map fully prepares you to lead with confidence from start to finish by showing you how to:
- Internalize the critical skills all accomplished change agents possess
- Assess and navigate the difficult aspects and politics of a change initiative
- Identify and manage the productive and challenging types of personalities involved in a change initiative
- See past obstacles and lead effectively in a crisis
Leading from where the action takes place is one of the remarkable traits that make the author and his approach so successful. Keep Mastering the Challenges of Leading Change at your side from your first planning sessions in the boardroom until you roll up your sleeves in the final days of the transition, and you'll never be in doubt.
About the Author
H. James Dallas is an accomplished senior executive with extensive experience as an agent of change in large domestic and international corporate settings. He has more than 30 years of experience bridging the gap between strategy and execution, using IT for competitive advantage, and developing leadership.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Read it for the stories. Underline it for the lessons.
By Jill Dyche
H. James Dallas has done more than written a book chockablock with practical wisdom. He’s given us a front-row seat on an executive’s road trip through the often-muddy terrain of corporate change. It’s a bumpy, funny, exhilarating ride, and one that he’s navigated artfully, and with spirit.
Mastering the Challenges of Leading Change gives us a first-hand look at a senior executive’s experiences with large-scale corporate transformation. (Full disclosure: I met James at a conference and practically hurled myself at him, subsequently profiling him in my book, The New IT: How Technology Leaders Enable Business Strategy in the Digital Age.) Dallas brilliantly structures the book in four parts:
Part I: Priorities, in which he lays out executives can become distracted by not outlining their priorities, coloring in some of the most important culprits (both people and habits) that can trip us up.
Part II: Politics, in which he promotes the skills and behaviors necessary—some of them difficult, some of them downright unpleasant, all of them necessary—for propelling change.
Part III: People, where Dallas’ genuine gifts shine through, and where we learn techniques for enlisting and engaging players up and down the corporate hierarchy to maximize value while engendering trust.
Part IV: Perseverance, where Dallas’ leadership skills shine through and we learn not only how to succeed at driving change, but how to sustain that change through ongoing dialog and inclusive management practices.
Along the way, Dallas relates his own stories of both success and failure in friendly, engaging, and often-hilarious ways. (I’m still giggling about his brain surgery story!) He even shares touching moments of situations beyond his control, such as how he handled the death of an employee. He discusses at length initiatives he bird-dogged, when they worked, and when they crashed and burned. Refreshingly, he admits to screwing up, and we’re all better for learning the often hard-won lessons he learned in his career.
Though most of Dallas’ stories revolve around his executive roles at Georgia Pacific and Medtronic (both of them Fortune 500 companies), Mastering the Challenges of Leading Change offers its author’s wisdom to managers at medium-sized businesses, too. The successes and failures Dallas shares with readers transcend revenue size and market share. They all have leadership at their centers.
In addition to dripping with Dallas’ insights and humanity, the book’s structure makes it not only a pleasure to read, but an effective reference. It highlights key takeaways, making it easy for the reader to re-reference important sections and underline resonant points. The “Coaching Moments” section at the conclusion of every chapter represents a helpful self-assessment for readers. And I wish I’d thought of the “chapter in tweets” idea, which boils down Dallas’ experience—an ambitious undertaking, to say the least!—into 140 characters or less.
This isn’t your typical management book on driving and sustaining corporate change, with citations of academic research and inch-deep observations based on anecdotal conversations with others. Dallas has lived a fascinating life, learned some high-impact lessons, and applied them with grace and humor to the workplace. He illustrates what success looks like from the ground up, with deliberate and earnest attention. Which is exactly how you should read this book.
3 of 3 people found the following review helpful.
I especially liked the short "tweets" at the end of each chapter ...
By STMAN2005
An interesting mix of theory and practical advice for all executives and from someone who has earned his stripes achieving more than most can imagine. James' writing made me reconsider my experiences, provoked thoughts of ways to improve our change initiatives/integration programs and provided many specific actions we can employ to enhance value for employees and customers. His customer oriented perspective, attention to operational details and ways to implement them seem very sound and are not complicated. I especially liked the short "tweets" at the end of each chapter and the 5 or so questions to ponder for implementations you may be involved in achieving. Sounds like he owes much to his grandmothers advice. I liked the book so much I am buying copies for my entire team. Buy this now before you miss the opportunity to use James advice in your currents challenges.
2 of 2 people found the following review helpful.
A Systemic Process on Leading Change
By Mat633
I always enjoy reading from those who have been there and done that, rather than from a researcher writing about how some companies change. In this book, James Dallas shares his experience of leading change and lay out the steps you need to take in a very systemic way.
Some of the ideas are unconventional. Having read many books on leading change, I had a hidden attitude of not expecting anything new. However, this book is not just about techniques, but about people. Like most books on leading change, Dallas starts out with collecting data to analyze the situation, but unlike other books that recommend you to send out a survey, he wants you to talk to people personally, for coffee or lunch, asking the three key questions he suggests and listening carefully to what they have to say to find out their priorities and hidden complaints.
Similarly, he advises you how to pick the regular people (often those people think to be the weak links), not the hotshots, to form a change team because these people have something to prove. These ideas are unconventional to me.
This book is both for information and reference. I read through the book once and now I am reading it again as I follow the steps to lead change. It will be my long term companion on this journey.
I recommend it!
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